Restaurant Customer Service

This Manychat template can help you automate up to 80% of your common queries you receive from your customers to quickly and easily provide automated customer service.



The template is designed using our knowledge of the hospitality industry, with advanced chat marketing tactics to help provide assistance without annoying your customers.

The messages handle the most common queries and allow you to easily customise the information so customers are presented with the most up to date details.

The Restaurant Bookings Manychat template is perfect for:

  • Restaurants
  • Cafes
  • Bars
  • Pubs
  • Food trucks
  • Events

Plus any type of Hospitality establishment that often receives similar enquiries that could be easily answered with a well designed system.

Please note, this template requires you to update the information about your business to populate the messages with the correct information.

For a more advanced integration that includes this, plus the ability to take bookings; we recommend using our Restaurant Sanity Saver Chatbot

Required extra programs:

Template FAQs

  • Templates are valid for Manychat only. You will need a PRO Manychat account to make the most of the majority of features in our templates. Haven’t got a Manychat account yet? Get access to a 30 day trial of their professional plan.
  • Once purchased, you will receive immediate confirmation via email with a unique link to download and install your template.
  • Every template comes with a copy of instructions, including video walk-throughs on how to install the template to your Manychat account.
  • Templates also come with handy notes throughout the flow builder with suggestions on how to make the most of it.
  • Our team of expert chat marketers have also crafted the messages and language using the latest tactics in conversational marketing; ensuring you need to make minimal changes to see an impact.

Additional information

Template Category

Hospitality Industry, Local Business

Business Goal

Customer Service


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